Buy

 

•  How to buy new software license?

·         Step 1: Download / install the software

·         Step 2: To know how to use the software

·         Step 3: Know the price of the software

·         Step 4: Make payment and Send detail

·         Step 5: Register the software  

·         Step 6: View status of your transaction / Download e-Invoice

·         Step 7: Any queries / doubts

•  Basic architectural/registration details of the software:

•  What are the minimum system requirements for Desktop and Server licenses?

•  How to download the invoice?

•  I want Pro-forma invoice / Invoice before making payment?

•  How to send the details of payment made towards the purchase / renewal of the software?

•  How to check the transaction status of payment made through software towards purchase / renewal?

•  How can I make online payment to Winman CA-ERP?

•  Procedure of online payment.

•  How to make the payment towards purchase / renewal of the software?

•  Where do I get Bank Account details of Winman?

•  How to make Offline Payment?

•  I am not able to make online Payment to Winman.

•  My Debit card / Credit card / Bank name is not found in the list to make online payment.

•  After making online payment, the amount has been debited to my bank account. But I have not received the successful message.

•  I have sent the cheque through courier. But my software is not yet registered or renewed.

•  Is there any discount on Renewal price?

•  How to download / install the software?

•  How to download / install the software if the PC does not have the Internet connection?

•  How to open more than 10 year old tax files?

•  Old software download request

•  Software can be opened but reinstallation is required. How to reinstall the software?

•  What are the types of Registration?

•  List of features enabled to Power-user / Server only in GST software (not available to other users)

•  Options to register the software as required for 'Work From Home':

 

 

 

  Updation

 

•  How to update the software?

•  How to update the software immediately?

•  I have received an update pop-up message. What should I do?

•  How to check whether my software copy is up-to-date or not?

 

Renewal

 

•  How to renew the software?

•  How to upgrade the software along with Renewal?

•  How to get the renewal registration key?

•  How to do renewal registration after making payment?

•  How to get Renewal registration key?

•  I have both main and additional licenses. Can I renew only few of the additional licenses?

•  Can I renew only main license without renewing additional licenses?

•  I have Winman CA-ERP, Winman GST and Winman TDS software. Can I renew only Winman CA-ERP / Winman TDS / Winman GST license?

•  How can I purchase Winman GST software while doing renewal of Winman CA-ERP / TDS software?

•  How to purchase Winman GST software independently?

•  How to check renewal price in the software?

•  What is the renewal price of the software?   

•  I want to know the renewal price of the software.

•  I have both Winman TDS and Winman GST software. Can I renew only Winman TDS / Winman GST license?

•  Software is asking for renewal even though it is not been a year since I Purchased Winman Software (CAERP/GST/TDS).

•  What is the renewal period of software?

 

 

 

Additional software in another PC

 

•  What is Additional License? What are the conditions for purchasing Additional License?

•  How to purchase additional license along with renewal?

•  How to get the registration key when additional license is purchased along with renewal?

•  How to register the software after making payment towards additional software?

•  How to register the unregistered copy of the software after renewal key release?

•  How to register new additional license (For Server Registration)?

•  How to get the registration key when additional license is purchased along with renewal in case of server license?

•  I have CAERP and GST software license. I wish to have one more GST software in my PC. So how can I get only GST software as additional?

•  I want to install one more copy of the software.    

•  I want to buy additional license of the software.

•  How to make payment towards purchase of Additional software?

•  How to install additional software?   

•  How to obtain the license to another PC?

•  I want to transfer only GST software to different PC

•  I want to use CA-ERP and GST in different PC’s

 

 

 

Data Path

 

•  In which folder the data / files are stored by the software?

•  How can I know the default data-path in the software?

•  How to change the Data-path?                        

•  I want to save all the files in the server.

•  How to set common data-path for all the copies of the software?

•  All the copies of the software are having common data-path. How to set separate data-path for one copy of the software?

•  How to set common data-path while installing for first time?

•  How to set or change Data-path / Backup path of Winman CA-ERP/GST/TDS?

•  Winman CA-ERP / TDS file is not found in data-path. How to search the same in backup path / other folders?

 

 

 

 

Back-up / Restore

 

•  How to take back-up of data in the software?

•  How to restore a single file in TDS?

•  I want to restore a file from backup in TDS software.

•  I want to restore a file from Backup

•  Some files are missing.

•  Files are corrupted. How to recover the same?

•  While opening the software message appears as, “As there is no sufficient sharing/permission ……. cannot continue the backup process”

•  How to set or change backup path?

•  How to set common backup path for all the copies of the Software?

•  How to free up the disk space?

•  ‘Cannot Backup’ error message popup while closing software.

•  The storage of my PC is full due to ‘Winman’s External Backup files’. How to free up the disk space?

•  Can I delete / move Winman’s ‘External backup’ folder to any external storage device like CD / DVD / Pen drive / Portable hard disk?

•  In which folder the back-up files are stored by the software?   

•  How to take Back-up of files to any external storage devices like Pen drive / Portable hard disk?

 

 

 

 Hard disk format

 

•  How to surrender the license before formatting / shifting the software?

•  How to surrender the additional licenses?

•  How to install software after formatting?

•  Software is displaying as ‘Unregistered Copy’.

•  How to get registration / activation key for Unregistered copy of the Software?

•  How to register the software after the PC being formatted or changed?

•  Error message appears as “Error encountered while performing registration”.

•  How to re-register the software using Surrender Key after formatting or changing PC?

 

 

 

 

Hard disk crash

 

•  Windows drive is not working / System corrupted / Hard disk crashed / How to recover data and install software?

•  How to re-register the software when the Hard disk has crashed / PC is formatted without Surrendering Registration?

•  How to recover data in case of Hard disk crash?

•  Windows Drive is corrupted. How to install the software?

•  The hard-disk in which software is installed is corrupted. How to recover data / install software?

•  The hard disk in which Winman data is saved is corrupted. Software is installed in another PC. How to recover data?

 

 

 

 

TDS Software