Buy

 


  How to buy new software license?

·         Step 1: Download / install the software

·         Step 2: To know how to use the software

·         Step 3: Know the price of the software

·         Step 4: Make payment and Send detail

·         Step 5: Register the software  

·         Step 6: View status of your transaction / Download e-Invoice

·         Step 7: Any queries / doubts

  Basic architectural/registration details of the software:

  What are the minimum system requirements for Desktop and Server licenses?

  How to download the invoice?

  I want Pro-forma invoice / Invoice before making payment?

  How to send the details of payment made towards the purchase / renewal of the software?

  How to check the transaction status of payment made through software towards purchase / renewal?

  How can I make online payment to Winman CA-ERP?

  Procedure of online payment.

  How to make the payment towards purchase / renewal of the software?

  Where do I get Bank Account details of Winman?

  I am not able to make online Payment to Winman.

  My Debit card / Credit card / Bank name is not found in the list to make online payment.

  After making online payment, the amount has been debited to my bank account. But I have not received the successful message.

  I have sent the cheque through courier. But my software is not yet registered or renewed.

  Is there any discount on Renewal price?

  How to download / install the software?

  How to download / install the software if the PC does not have the Internet connection?

  Software can be opened but reinstallation is required. How to reinstall the software?

  What are the types of Registration?

  Options to register the software as required for 'Work From Home':

 

 

 

  Updation

 


  How to update the software?

  How to update the software immediately?

  I have received an update pop-up message. What should I do?

  How to check whether my software copy is up-to-date or not?

 

Renewal

 

  How to renew the software?

  How to upgrade the software along with Renewal?

  How to get the renewal registration key?

  How to do renewal registration after making payment?

  How to get Renewal registration key?

  I have both main and additional licenses. Can I renew only few of the additional licenses?

  Can I renew only main license without renewing additional licenses?

  I have Winman CA-ERP, Winman GST and Winman TDS software. Can I renew only Winman CA-ERP / Winman TDS / Winman GST license?

  How can I purchase Winman GST software while doing renewal of Winman CA-ERP / TDS software?

  How to purchase Winman GST software independently?

  How to check renewal price in the software?

  What is the renewal price of the software?   

  I want to know the renewal price of the software.

  I have both Winman TDS and Winman GST software. Can I renew only Winman TDS / Winman GST license?

  Software is asking for renewal even though it is not been a year since I Purchased Winman Software (CAERP/GST/TDS).

  What is the renewal period of software?

 

 

 

Additional software in another PC

 


  What is Additional License? What are the conditions for purchasing Additional License?

  How to purchase additional license along with renewal?

  How to get the registration key when additional license is purchased along with renewal?

  How to register the software after making payment towards additional software?

  How to register the unregistered copy of the software after renewal key release?

  How to register new additional license (For Server Registration)?

  How to get the registration key when additional license is purchased along with renewal in case of server license?

  I have CAERP software license. I wish to have one more GST software in my PC. So how can I get only GST software as additional?

  I want to install one more copy of the software.    

  I want to buy additional license of the software.

  How to make payment towards purchase of Additional software?

  How to install additional software?   

  How to obtain the license to another PC?

  I want to transfer only GST software to different PC

  I want to use CA-ERP and GST in different PC’s

 

 

 

Data Path

 


  In which folder the data / files are stored by the software?

  How can I know the default data-path in the software?

  How to change the Data-path?                        

  I want to save all the files in the server.

  How to set common data-path for all the copies of the software?

  All the copies of the software are having common data-path. How to set separate data-path for one copy of the software?

  How to set common data-path while installing for first time?

  How to set or change Data-path / Backup path of Winman GST?

  Winman CA-ERP / TDS file is not found in data-path. How to search the same in backup path / other folders?

 

 

 

 

Back-up / Restore

 

  How to take back-up of data in the software?

  How to restore a single file in TDS?

  I want to restore a file from backup in TDS software.

  I want to restore a file from Backup

   Some files are missing.

  Files are corrupted. How to recover the same?

  How to set or change backup path?

  How to set common backup path for all the copies of the Software?

  The storage of my PC is full due to ‘Winman’s External Backup files’. How to free up the disk space?

  Can I delete / move Winman’s ‘External backup’ folder to any external storage device like CD / DVD / Pen drive / Portable hard disk?

  In which folder the back-up files are stored by the software?   

  How to take Back-up of files to any external storage devices like Pen drive / Portable hard disk?

  While opening the software message appears as, “As there is no sufficient sharing/permission ……. cannot continue the backup process”

 

 

 

 Hard disk format

 

  How to surrender the license before formatting / shifting the software?

  How to surrender the additional licenses?

  How to install software after formatting?

  Software is displaying as ‘Unregistered Copy’.

  How to get registration / activation key for Unregistered copy of the Software?

  How to register the software after the PC being formatted or changed?

  Error message appears as “Error encountered while performing registration”.

  How to re-register the software using Surrender Key after formatting or changing PC?

 

 

 

 

Hard disk crash

 

  Windows drive is not working / System corrupted / Hard disk crashed / How to recover data and install software?

  How to re-register the software when the Hard disk has crashed / PC is formatted without Surrendering Registration?

  How to recover data in case of Hard disk crash?

  Windows Drive is corrupted. How to install the software?

  The hard-disk in which software is installed is corrupted. How to recover data / install software?

  The hard disk in which Winman data is saved is corrupted. Software is installed in another PC. How to recover data?

 

 

 

 

TDS Software

 


  I want to purchase TDS software.

  I am having ‘Limited’ edition of Winman TDS software. How to upgrade the same to ‘Full’ edition?

  How to enter the details of more than 110 Deductees in Winman TDS software?

 

Others

 

  How to access the software in a Network PC (LAN PC)?

  How to access the software installed in a different computer?

  I have server license of the software. How can I access the same in a client PC?

  Can I open more than one CA-ERP / TDS files to work on at the same time?

  How to convert ‘Excel’ / ‘Statement of income’ or ‘Word’ file into ‘PDF’ format?

  How to convert the files saved in ‘.gif’, ‘.jpg’, ‘.png’ or ‘.bmp’ format to PDF?

  How to convert the paper return into PDF format?

  How can I digitally sign the IT computation?

  Contact details of Income Tax Department / NSDL / TRACES / CBIC / GSTN

  How can I digitally sign the PDF files using ‘.pfx’?

  How can I digitally sign the PDF files using USB Token?

  While updating Chrome, error appears as "An error occurred while checking for update etc..."

  While using any Chrome related features, error appears as "Missing File Error- Unable to find locale data files. Please reinstall".

  How to clear Winman CAERP / GST related cache in Chrome browser?

  Online features of the Software are not working in Chrome. Is there an option in the Software to clear Chrome cache?

  How to install Dropbox?

  How to install software on cloud?

  Is Winman compatible with Cloud platform?

  Can CA-ERP / TDS files be saved in secure online location?

  How to save Winman Data in Cloud?

  How to set Dropbox as data-path?

  How to communicate the changes in address / contact details to Winman office ?

  I have to update my profile with Winman.

  How to change the registered details in Winman?

  How long will it take for the Customer Care Desk to answer a Query?

  How priority is set by the Customer Care Desk to respond to a Query?

  I want to update the details such as address / contact details / e-mail ID etc. in the invoice issued by Winman.

  How to check for which edition the software is registered?

  How to check whether my software copy is registered or not?

  I am having Standard edition of Winman CA-ERP software. How to upgrade the same to Premium edition?

  How to check / upgrade the current edition of CA-ERP software?

  List of the Websites to be allowed / whitelisted in the Firewall / Proxy for proper working of Winman software.

  Unable to save the file in server due to permission or storage issues.

  How to share Winman’s folders?

  How to set permission for Winman’s folders through the Software?

  What is the difference between Limited edition and Full edition of Winman TDS?

  How to change the colour of the cells / windows in Winman CA-ERP?

  Can I upgrade only main license without upgrading additional licenses?

  I have more than one additional license, can I upgrade only few of them along with the main license?

  Postal address of Winman

  Contact details of Winman

  Can I claim GST Input Tax Credit (ITC) using Winman’s Tax invoice?

  How to Update GSTIN in profile? Whether the same will be updated in invoice provided by Winman?

  How to access Winman’s GST Reckoner?

  How to download Winman’s GST Reckoner in PDF format?

  How to search a CA-ERP file using PAN or part of a PAN?

  How to search the CA-ERP / GST file of an Assessee?

  How to search a GST file using GSTIN or part of a GSTIN?

  How to search a CA-ERP file using File number?

  I have updated the GSTIN in my profile with Winman. Whether it will be updated in the Invoice issued by Winman?

  I have forgotten my Winman login ID and password, how to make payment for Winman license / renewals?

  What is the limit for saving GST files or generating GST returns using an unregistered copy of Winman GST?  

  Why GST return generation or file saving is not allowed in unregistered copy of Winman GST?

  How to get Registration Key?

  How to send Computer key of software installed in different PC for registration?

  How to re-register the software after shifting to new PC?

  How to change the PC in which the software is installed?

  How to Share a folder / drive in Windows?

  How to share the files of Winman software through e-mails?

  Error appears as – ‘Invalid format’ for the files transferred through e-mails

  Not able to send Winman software files through Query manager

  How to convert Desktop licenses to Server license?

  How to convert Server licenses to Desktop license?

  How to check whether software license is 'Desktop' or 'Server'?

  How to shift database of MIS from Microsoft Access to Microsoft SQL server or vice versa?

  Which Antivirus should be used?

  List of Antivirus recommended by Winman

  How to change DPI?

 

 

 

Answers

Buy

 


  How to buy new software license?

          Step 1: Download / install the software

·         If PC is having Internet, download the software using below given link & double click on the downloaded file to install it:

For Winman CA-ERP & GST: click here      For Winman TDS: click here

·         If PC is not having Internet, click here.

If you are a new user, you can download the software free of cost and experience the user-friendliness and exceptional quality of the software before actually buying it. For more details about this scheme, click here.

Step 2: To know how to use the software

Go to Help menu User guide/Features’ orFAQ’ or ‘Training Videos’.

For Sample files, go to Help menu Other help items Sample data’.

Step 3: Know the price of the software

Go to Help menu in the software click ‘Buy now’. Alternatively, you can contact us @ 08880261100 or send query using Help menu ‘Query manager’.

We will help you to choose the right combination and best offer price will be given for you.

The price depends on the following factors:

·         Number of licenses required

·         Usage of the software

·         Software version required

·         No. of products required

·         Existing software which is being used by you

·         Month of purchase

Step 4: Make payment and send details

Go to Help’ menu in the software click ‘Buy now’. You can make payment through three methods:

·         Online Payment (You can check whether the payment is successful or not, using Help’ menu Login to Winman website)

·         Deposit in e-Banking branch (click on picture for Bank details)

·         Send cheque directly to the Company

In case of last two methods, send the details of payment to us using Help’ menu ‘Send Payment Details’. Alternatively, you can send the payment details to us using Help’ menu Query manager’.

Alternatives:

Create User

Make Payment

Step 5: Register the software

In case of online payment, registration will be done immediately.

            Otherwise, the time lag for registration is 3 days (time required to process the transaction):

Deposit in e-Banking Branch                  : from date of collection

Cheque sent to Company                      : from date of receipt of cheque

If registration key is not received within above mentioned time lag, please send a query using ‘Query manager’ tool under Help menu or click on  picture.

Step 6: View status of your transaction / Download e-Invoice

Stages of processing of your transaction/order like receipt of cheque, collection of cheque, issue of e-invoice, registration ready message, etc. will be shown in the software automatically through our web-message service. To read these messages in future, go to Help menu Winman’s Messages’.

After processing your transaction, a link to download the digitally signed e-invoice will be sent through our web-message. However, you can download the e-invoice later using Help menu ‘Download Invoice’.

Step 7: Any queries / doubts

If you have any queries/doubts, send us the same through online ‘Query manager’ tool provided in the software. Go to Help menu ‘Query manager’ or click on  picture.

  Basic architectural/registration details of the software:

Winman’s software is desktop application. As backend database, software uses Microsoft Access or Microsoft SQL server.

The software uses file system for data storage. All the data entered in the software will be saved in individual files like ‘.tax’ / ‘.wgst’, etc. which are similar to MS Word & Excel files.

The software has two types of licenses, i.e., Desktop license and Server license. 

Desktop license:

·         The software will be installed in each PC, depending on the no. of license.

·         Users can configure the software to save all the data in a common data-path folder or can have an individual/separate data-path.

·         Users can also access the software over LAN by sharing the installed folder. However, simultaneously only one user can use the software in this type of license.

Server license:

·         Only single instance of the software will be installed in the server or any existing PC.

·         The software can be accessed by clients over LAN using network share or via Terminal Services (like Remote Desktop, Thin Client, etc.). Any client PC which is connected to same LAN where the server resides can access the software through network share without installing the software locally on client PC.

·         In Server license, a common data-path folder is set for all users. Data saved by all users will be stored in this common data-path folder. Users cannot use different data path in this type of license.

·         Here, software can be accessed by many users simultaneously, depending on license count.

·         To use the software over LAN using network share, folder in which the software is installed should be shared over network with full permission to all users or specific windows user group. Once shared, those users can open the software directly using the link or shortcut provided.

·         Here, access to the software and data is controlled using the windows folder sharing and folder security.

 

  What are the minimum system requirements for Desktop and Server licenses?

Minimum system requirements for Desktop license

Operating system

Windows 7 or above / Windows Server 2008 or above

(Note: MAC, LINUX are not supported)

Processor

Intel Pentium or faster, AMD Athlon or faster.

Processor speed: 1.0 GHz or faster, 32 bit or 64 processors.

(For better performance, Intel core i3 or higher Intel/AMD processor is recommended)

Memory

4 GB or higher

Display

With resolution 1024 x 768 or above

Disk Space

 

·         For installation: 3GB

·         For storing the data: Depending upon no of files. Average size per file is 1MB (There will be separate file for each client for each assessment year)

Network (LAN)

50 Mbps or higher

MS Office

MS Word and Excel 2010 or above is required for exporting and importing the data

Adobe Reader

Version 11 or above

Java

Version 8 update 66

Microsoft .Net Framework

Version 4.0 or above

Other Requirements

·         Internet connectivity is required for periodic automatic software updates and for using online features.

·         Latest Google Chrome browser for automation of online features.

 

Minimum system requirements for Server license

(In addition to the Desktop license requirements)

 

  LAN: Minimum of 100Mbps LAN speed is recommended between server and client computer.

  Operating system: Different Operating systems have different maximum allowed concurrent network connections. Refer the below table before installing Winman CA-ERP/GST/TDS server edition or using common data folder path.

Operating System

Max. allowed concurrent connections from network

Windows 7/8/8.1 Home

10

Windows 7/8/8.1/10 Professional/Ultimate/Enterprise

20

Windows Server

Unlimited

  Processor & RAM: If the software is being accessed via Remote Desktop or Thin Client;

·         Server’s processor should be capable enough to handle multiple simultaneous user sessions.

·         Also, consider 300MB of RAM each for users who use the software.

However, this condition is not applicable if the software is directly accessed over LAN by client users using network share.

Note (applicable for both Desktop and Server license):

By default, Winman CA-ERP, GST or TDS uses MS Access database for storing backend data & reports (some data are saved here for reporting purpose, but actual data is saved in individual files such as '.tax', '.wgst', etc. separately). However, if more than 10 users use the software simultaneously, Microsoft SQL server is required. Around 10 Databases will be created in this SQL server. All users who use the software should have full permission to this SQL server.

To know system requirements for SQL server, click here.

  How to download the invoice?

Go to Help menu ‘Download Invoice’.

Note:

·         After processing your transaction, a link to download the digitally signed e-invoice will be sent through our web-message within 3 days from the date of receipt of the cheque/DD (or date of credit). Also a copy of the invoice will be sent to your email ID which is registered in our record.

·         Option to download invoice is given only for registered copy of the Software having serial number.

  I want Pro-forma invoice / Invoice before making payment?

To generate pro-forma invoice, go to Help’ menu ‘Buy now’ / ‘Renew now’ click ‘Pro-forma Invoice’.

  How to send the details of payment made towards the purchase / renewal of the software?

Go to ‘Help’ menu ‘Send Payment Details’. Once the payment details are received, immediately the registration or renewal key will be released.

Note: Not required in case of e-payment. Only if payment is made through Deposit in e-Banking branch or if cheque is directly sent to us, then, payment details have to be sent to Winman using the above tool.

  How to check the transaction status of payment made through software towards purchase / renewal?

Go to Help 'Login to Winman website' 'Transaction details'.

The Online payment status is as following:

Status

Significance

Started

Due to some technical problems, payment confirmation is not yet received by Winman website

Bank site

Payment confirmation not received from the Bank

Pending

E-payment transaction is pending for confirmation or Transaction is pending for authorization

Fail

As per response received by Winman the payment transaction has failed